Mental Health Carers Tasmania (MHCTas) is committed to continually improving its services and programs, and your feedback is welcomed. Complaints, concerns and issues at MHCTas are treated seriously and with respect, and compliments let us know where we are meeting expectations.

Making a complaint will not affect the way you receive services in any way, but your feedback will likely improve how MHCT works.  All complaints are treated confidentially. 

To provide feedback please contact us in person or in writing.

Making a complaint will not affect the way you receive services in any way, but your complaint will likely improve how MHCTas works. MHCTas employees will work towards resolving the complaint with you in a fair way and in the shortest possible time. All complaints are treated confidentially. For more information please read our process for making a complaint here.


MHCTas collects personal information from People accessing and seeking to access MHCTas for the purpose of providing services.  All personal Information collected by MHCTas is subject to the Privacy Act 1988, which regulates how organisations collect, use, disclose and secure personal information, and provide individuals with a right to access and correct their information.

MHCTas will take all reasonable steps to protect the security of the personal information that it holds.  This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.  MhCTas will not disclose your personal information to any other person or agency outside of MHCTas unless we have your consent or are required by law.

If you wish to access or correct your personal information, or think a privacy breach has occurred, please contact us at:



Head Office
1 St John's Ave
New Town
Tasmania 7008 Australia

03 6228 7448  

Text your name and number
0455 168 683 

Click to email


We have found some great links that may help you in your journey to becoming Tobacco Free

Quit Tasmania - Support and Assistance

Smoking Cessation ABC - e-learning module on Smoking Cessation

Tips for Friends and Family of Quitters

Smoking Cessation Health Center

The Beginners Guide to Healthy & Responsible Vaping


As we find more resources, we will post them here.  



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